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Wages and salary administation important questions

 

Questions

Points to Remember

Q.1 . Why is dearness allowance and integral part of any ay packet ?  Explain with example, how is it administered.                                                 OR  Q.. “Dearness allowance forming part of a pay packet is not justified.” Do you agree ? Explain with reasons

Q.2.  Define and differentiate between: Bonus and fringe benefits Pay commission and wage board Gain sharing and profit sharing

Q.3.   Can the fine be deducted from wages of an employed person ? If so, subject to what conditions Explain.

Q.4.  Write short notes on’ Stock Option and Profit Sharing

Q.5.  Write short notes on Collective Bargaining

Q.6.  Compare and contrast the three content theories of motivation

Q.7.  How does minimum wage doffer from need – based minimum wage ?  Explain with a suitable example

Q.8.  Discuss the various methods for fixation/ revision of minimum wages under the Minimum, Wages Act, 1948 OR Q .The Minimum Wages Act 1948 provides for fixation / revision of minimum wages.  Discuss various methods prescribed in the Act for the purpose.

Q.9.Write short notes on’ Wage Incentive Plans

Q.10 Critically discuss the types of wage theories and also discuss their relevance in today’s world

Q.11 What are the methods of job – evaluation ?  Analyze Critically with suitable examples(Faculty notes) OR Q Write short notes on” Job analysis and job description

Q. 12  Discuss the concept of social security and fringe benefits.   How are they related ?  Discuss with suitable example(Faculty notes)

Q13 Explain the concept of Job evaluation (JE).  Describe  the procedure of JE and how it is carried out in your organisation or an organisation you are familiar with.  Briefly describe the organisation you are referring to. .

. Q14   Discuss the rationale and approaches to Voluntary Retirement Scheme (VRS).  Meet some people who took VRS and prepare a list of their experiences with respect to pros and cons of VRS. .

Q 15Explain the frameworks for compensation policy at Macro and Micro levels.  State the practical difficulties of the framework if any and suggest few improvement strategies. .

.   Q 16 Discuss the International Labour standards on wages.  Explain the norms for fixation of wages.

Q 17Review the existing compensation policies, programmes and practices of India.  Discuss the future trend of executive compensation.

Q 18 List out the various steps involved in designing a performance – linked reward system.  Discuss how it is designed in your organisation or an organisation you are familiar with.  Briefly describe the organisation you are referring to.

 

 

 

Total quality management question bank

 

1. Write a note on “Contract Review”

2. What is the Purpose of Documentation? Mention the features and benefits of Documentation.

3. Suppose say you have started a new Manufacturing Company & you are following the legal rules and considering all the ethical issues. Now that you want to conduct Internal Quality Audit. How do go about it? What are the factors you consider?

4. Define quality.

5. What do you mean by inspection?

6. What do you mean by ‘control’?

7. Mention the control process.

8. Define ‘quality control’. Explain also with any case study example.

9. Mention different types of quality control.

10. What is statistical process control?

11. What is QC?

12. Mention two types of control charts.

13. Mention the characteristics of control charts.

14. What is P-chart?

15. What do you mean by ‘quality circles’?

16. What do you mean by TQM?

17. Mention the five international standards of ISO 9000 series.

18. What is ISO?

19. What is inspection? Explain the purpose of inspection.

20. Explain the different methods of inspection.

21. Explain the steps in quality control process.

22. Explain the objectives of quality control.

23. Explain the cause of variation in quality.

24. What are the benefits of using control charts.

25. Explain the objectives of control charts.

26. Explain the benefits of TQM.

27. What are the benefits of ISO 9000 series?

28. What are the steps in ISO 9000 registration?

29. Write a note on ISO 9000 series of Standards.

30. Describe Design and Development Planning as per ISO 9001.

31. Write a note on process control, inspection and testing covered under ISO 9001 – 2000.

32. Briefly discuss ISO 9000:2000 standards.

33. Write a brief note on COPC 2000.

34. What is the need for Environment Management System? What are the benefits of ISO 14001?

35. Explain AS9100 Family of Standards. What are the benefits of AS9100?

36. Discuss the importance and benefits of TS16949 Standard.

37. Discuss briefly the I.T Service Management. What are its benefits?

38. (a) What is Strategic Quality Management? What are its Objectives?

(b) Describe the stages of Strategic Quality Management process.

39. Assume that you are working in a private run Airlines Company. Perform a TQM analysis for your organisation and prepare a report.

40. Discuss the different types of inspection.

41. Discuss the seven tools for quality control.

42. Discuss the fundamental factors affecting quality.

43. Discuss the ‘9 M’ ’s of quality of product or service.

Visit a restaurant in your city Take any example

Get the information for the following questions:

1. Quality control technique adopted for raw material.

2. Maintenance of quality in the process of manufacture.

3. Method of quality control technique (i.e. inspection or sampling technique).

4. Quality control tools used (i.e. Pareto chart, Scatter diagram etc.)

5. Application of control charts (i.e. control charts for variable i.e. thickness and size of

pizza, and for attributes i.e. number of defects in process of manufacturing)

6. Types of errors in accepting or rejecting samples (i.e. accepting bad one and rejecting

good one or vice versa).

MANAGEMENT INFORMATION SYSTEM


(1) It is said, “Information and communication are most of the time complementary and sometimes supplementary to each other”. Elaborate!

(2) What do you understand by competitiveness of ICT? Highlight the impact of ICT for the developing nations with respect to the economic activities.

(3) What are the hardware and software issues for the technology for convergence? Also explain what do you understand by soft switched-based applications?

(4) What are the standardized protocols for call control and media mapping in network multimedia communications over packet-based networks? Describe them!

(5) Write a detailed note on emerging trends in convergence of it and consumer electronics.?

(6) Briefly describe the modern practices and emerging trends related to technology, design and security issues involved in e-commerce?.

(7) What do you understand by Artificial Intelligence? What are the factors that highlighted the need of developing AI? What are the goals of AI?

(8) Discuss the application of AI with respect to the developments in the field of computers. Also discuss the major works that typically describes the earlier work done in AI.

(9) If you have to build artificial intelligence in your organization, what factors you would think of and take into consideration. Mention those factors in a stepwise manner ?

(10) Define Artificial Intelligence and mention some of its current applications.

(11) What are expert systems? Mention the working principles of expert systems.Also discuss how knowledge can be represented in expert systems.

(12) What are artificial neural networks? Discuss their business applications
.
(13) Discuss the salient features of the genetic algorithms. How do they differ from the artificial neural networks? Explain mutation and mating with the help of examples
.
(14) What are the factors that differentiate traditional logic and fuzzy logic? Explain the concept of membership characteristic function and also discuss the Business applications of Fuzzy Logic.

(15) Define decision support system in your own words. Exemplify using your organizational context.

(16) What are the characteristics of DSS? What are its components?

(17) Differentiate between DSS, MIS & EIS with the help of suitable examples.

(18) Why is DSS more of a facility than a system?

(19) Explain the major functions of DSS and its applications.

(20) What is group DSS ? What are the components of group DSS?

(21) What are the practical difficulties of using an operational system’s database to service the information needs of strategic decision-making?

(22) Briefly explain the importance of the Extract-Transform-Load operation, and the functions of the Load Manager component of a data warehouse.?

(23) Why is it important to separate fact data from reference data in a data warehouse?

(24) Why is metadata an important component of a data warehouse? What is a metadata repository and how is it used by the query manager component of a data warehouse?

(25) What do you mean by ‘business intelligence’? What is an OLAP Engine?

(26) Explain how the progress of data visualization technology in recent years has helped data analysts and business decision makers.?

(27) How can you use the Web as a data source for your data warehouse? What types of information can you get from the Web? Explain briefly the steps needed to ensure that only good quality, reliable data is loaded into the data warehouse from the Web.?

(28) How is data mining different from OLAP? Explain briefly.?

(29) What do you understand by “data” and “information”? Give three examples each to distinguish between data and information?.

(30) Explain the meaning of the terms database, database management system and database administrator in your own words.?

(31) Explain what do you understand by database management systems? Describe its components.?
(32) What are data models? How you would classify the data models? Differentiate between various data models with the help of an example.?

(33) What is normalization and why it is used? Explain with the help of an example how would you derive normal forms.

(34) Discuss different types of data in database system.What are the developments in database technology with respect to data types?

(35) Explain the concept of programming language. Explain identifiers, constants, expressions, and library functions.?

(36) Give points to support that Visual Basic is an excellent development tool. Highlight important features of VB.

(37) Java is not 100% pure object oriented language? Do you agree or not? Justify your answer.

(38) What do you understand by HTML? Present the features of HTML.?

(39) “Excel is a versatile spreadsheet package. It can do wonder for accountants”. Comment.

(40) “With so many ready made and customized software available-The need for a manager is to learn to use them effectively rather than learn to program them.”. Do you agree?

(41) What makes Java an almost perfect web programming language?What are its disadvantages?

(42) What are the different phases of traditional system life cycle?

(43) What are the three phases of traditional system life cycle where users are highly involved?

(44) What are the various steps and deliverables in the development phase?

(45) In which phase of system life cycle the following are performed? Defining the problem, identifying its causes, specifying the solution, and identifying the information requirements.?

(46) What are the three major areas of feasibility, which are addressed in system analysis?

(47) Which of the design lays out the components of the system and their relationship to each other, as they would appear to users?

(48) What types of resources are used in an information system?

(49) What are the different types of computer based information system used in different functional areas business by organizations?
(50) Who are the typical users of information system?

 

Quantitative Analysis for Managerial Applications

(1) What do you understand by time series analysis? How would you go about conducting such an analysis for forecasting the sales of a product in your firm?

(2) Compare time series analysis with other methods of forecasting, briefly summarizing the strengths and weaknesses of various methods.

(3) What would be the considerations in the choice of a forecasting method?

(4) What are the basic steps in establishing a relationship between variables from a given data?

(5) What do you understand by the term correlation? Explain how the study of correlation helps in forecasting demand of a product.

(6) Why is forecasting so important in business? Identify applications of forecasting for
(a) Long term decisions.
(b) Medium term decisions.
(c) Short term decisions.

(7) What is the practical utility of the central limit theorem in applied statistics?

(8) What is the major difference between probability and non-probability sampling?

(9) Discuss the important of measuring variability for managerial decision making.?

(10) Review the advantages and disadvantages of each of the measures of variation.

(11) What is the concept of relative variation? What problem situations call for the use of relative variation in their solution?

(12) Distinguish between Karl Pearson's and Bowley's coefficient of skewness. Which one of these would you prefer and why?

(13) List the various measures of central tendency studied in this unit and explain the difference between them.?

(14) Discuss the mathematical properties of arithmetic mean and median?

(15) Review for each of the measure of central tendency, their advantages and disadvantages?

(16) Explain how you will decide which average to use in a particular problem?

(17) What are quantiles? Explain and illustrate the concepts of quartiles, deciles and percentiles?

(18) Explain the purpose and methods of classification of data giving suitable examples?

(19) What are the general guidelines of forming a frequency distribution with particular reference to the choice of class intervals and number of classes?

(20) Explain the various diagrams and graphs that can be used for charting a frequency distribution?

(21) What are ogives? Point out the role. Discuss the method of constructing ogives with the help of an example.

(22) Distinguish between primary and secondary data. Discuss the various methods of collecting primary data. Indicate the situation in which each of these methods should be used?

(23) Discuss the validity of the statement: "A secondary source is not as reliable as a primary source."

(24) Discuss the various sources of secondary data. Point out the precautions to be taken while using such data?

(25)State the essentials of a good questionnaire? Describe briefly the questionnaire method of collecting primary data. 

(26) Explain what precautions must be taken while drafting a useful questionnaire?

(27) As the personnel manager in a particular industry, you are asked to determine the effect of increased wages on output. Draft a suitable questionnaire for this purpose?

(28) It you were to conduct a survey regarding smoking habits among students of IGNOU, what method of data collection would you adopt? Give reasons for your choice?

(29) Distinguish between the census and sampling methods of data collection and compare their merits and demerits. Why is the sampling method unavoidable in certain situations?

(30) Explain their `population' and `sample'. Explain why it is sometimes necessary and often desirable to collect information about the population by conducting a sample survey instead of complete enumeration?

(31) Think of any major decision you made recently. Recall the steps taken by you to arrive at the final decision. Prepare a list of those steps?

(32) Comment on the following statements:
(a)"Statistics are numerical statement of facts but all facts numerically stated are not statistics".
(b)"Statistics is the science of averages".

(33) What is the type of the following models?
(a)Frequency curves in statistics,
(b)Motion films,
(c)Flow chart in production control, and
(d)Family of equations describing the structure of an atom.

(34) List at least two applications of statistics in each, functional area of management.

(35)What factors in modern society contribute to the increasing importance of quantitative approach to management?

(36)Describe the major phases of statistics. Formulate a business problem and analyse it by applying these phases?

(37) Explain the distinction between:
(a) Static and dynamic models
(b) Analytical and simulation models
(c) Descriptive and prescriptive models.

(38) Describe the main features of the quantitative approach to management?

 

Capital Investment and Financing Decisions PART 1 Very important Guess

(1) What is corporate restructuring? What motivates an enterprise to engage in restructuring exercise?

(2) Discuss various forms of mergers. What are the driving forces for mergers & acquisitions?

(3) Discuss various steps involved in a merger.

(4) What are the regulatory provisions in India regarding mergers and acquisitions?

(5) How would you assess merger as a source of value addition?

(6) What is the cost of a merger from the point of the acquiring company?

(7) How would you determine the present value of a merger from the point of view of the acquiring company?

(8) What is financial engineering? Do you feel financial engineers play an economic role in the society?

(9) Briefly discuss the financial engineering process that you will follow while developing new products or solutions.

(10) List down with examples any five variables that contribute new products development.

(11) Explain how fixed income securities are used to manage product price risk?

(12) Discuss innovation that took place in equity products and explain what they achieved?

(13) What is non-voting share? How is it useful to the company and investors?

(14) What is the use of derivatives? Is it an instrument designed for speculators or useful to others too?

(15) Explain any two derivative products and show the value addition in them.

(16) What are the factors which influence management’s dividend of a certain amount?

(17) Discuss the implications of making dividends tax free.

(18) “If it is all very well saying that I can sell shares that may mean selling at the bottom of the market. regular dividend, investors can avoid that risk” discuss?

(19) “Risky companies tend to have lower target pay out gradual adjustment rates” do you agree? Give reasons?

(20) What are the different pay out methods? How do these methods?

(21) Distinguish between bonus shares and share split.earnings per share, dividends, and market price?

(22)Do you agree with Walter’s dividend model ? Discuss its relevance and limitations.

(23)Examine the M.M’s irrelevance hypothesis. Critically evaluate its
assumptions.

(24) What is the informational content of dividends? Discuss its its influence on share value. 

(25) How is lease finance different from that of equity or debt finance?

(26) In evaluating funding options, when do you chose lease finance?

(27) Is lease finance cheaper than other sources of finance? If so, under what conditions will it be cheaper than other sources of finance?

(28) Explain how Securitization is considered as a source of finance? Who are the typical investors for such papers?:

(29) Suppose you are working for a venture capital company. What are the things you will look into a proposal that comes to you for venture capital funding?

(30) Is it possible to get funds from venture capitalist for all kinds of projects? Explain.

(31) How is factoring different from that of traditional bill discounting scheme?

(32) Bring out the significance of term lending organisations in the financing of industries.

(33) What are the recent trends in the financing of industrial units? Are they going in healthy direction?

(34) Briefly highlight the procedures and norms followed by the FIs in extending credit. Can you suggest any modifications to the existing procedure?

(35) What is post sanction monitoring? How is monitoring exercised by FIs in India?

(36) Bring out the role of nominee-directors in the industrial units. Should we continue this practice?

(37)“Convertibility clause is a drag on the Financing facility provided by Indian Financial Institutions”. Comment.?

(38) Highlight the important recommendations of Narasimham Committee relating to DFI sector. Are you satisfied with the way government is implementing them?

(39) In the present day scenario, should there be restrictions on the form and type of assistance sanctioned by FIs in the country?

(40) Briefly discuss the soft loan scheme of IDBI.


(41) What do you mean by globalisation? Comment on the level of globalisation of Indian capital market?

(42) What are euro issues? Discuss some important instruments of euro currency.

(43) Discuss some of the major types of institutions that constitute the international financial system?

(44) What are the major global sources of financing? How far have Indian Corporates tapped these global sources?

(45) What are the characteristics of capital market? How is it different from money market?

(46) Explain the relationship between primary market and secondary market?

(47) Assess utility of equity shares as source of corporate financing.

(48) “Preference shares are known as ‘hybrid’ securities”. Comment.

(49) What is creditorship security? How is it different from ownership security?

Capital Investment and Financing Decisions PART II Very important Papers

(50) Examine potentiality bonds as source of corporate financing.

(51) Discuss the capital budgeting techniques without probabilities.

(52) Describe the general formulation of a goal programming model.

(53) What is meant by utility? Do you feel financial managers should be risk averse? Why or why not?

(54) Why should we be concerned with risk in capital budgeting? Is the standard deviation an adequate measure of risk? Can you think of a better measure?
(55) If project A has an expected value of net present value of Rs. 20,0000 and a standard deviation of Rs. 40000, is it more risky than project B, whose expected value is Rs. 140000 and standard deviation is Rs. 30000? Explain.?

(56) (a) In a probability tree approach to project risk analysis, what are initial, conditional, and joint probabilities?
(b) What are the benefits of using simulation to evaluate capital investment projects?

(57) What is the purpose of control? To what is it directed?
(58) What are the three main types of control systems? What questions should a control system answer?

(59) What tools are available to the project manager to use in controlling a project? Identify some characteristics of a good control system?

(60) What is the mathematical expression for the critical ratio? What does it tell a manager?

(61) How might the project manager integrate the various control tools into a project control system?

(62) How could a feedback control system be implemented in project management to anticipate client problems?

(63) Define monitoring. Are there any additional activities that should be part of the monitoring function?

(64) What are the most critical problems that arise in calculating a rate of return for a prospective investment?

(65) What other factors in addition to rate of return analysis should be considered in determining capital expenditures? 

(66) What percentage of the total project effort do you think should be devoted to planning? Why?

(67) Why do you suppose that the coordination of the various elements of the project is considered the most difficult aspect of project implementation?

(68) What kinds of problem areas might be included in the project plan?

(69) What is the role of systems integration in project management? What are the three major objectives of systems integration?

(70) In what ways may the WBS be used as a key document to monitor and control a project?

(71) What are the six component planning sequences of project planning?

(72) Any successful project plan must contain nine key elements. List these items and briefly describe the composition of each?

(73) What are the basic guidelines for systems design that assure that individual components of the system are designed in an optimal manner?

(74) What are the general steps for managing each “work package” within a specific project?

(75) Critically examine various theories of capital structure?

(76) Narrate the factors influencing capital structure?

(77) Explain the criteria for determining pattern of capital structure?

(78)Discuss the relevance of debt-equity ratio for Indian Public Enterprises?

(79) What is a firm’s capital structure? How is it different from financial structure?

(80) Under the traditional approach to capital structure, what happens to the cost of debt and cost of equity as the firm’s financial leverage increases?

(81) Explain ROI-ROE analysis?

(82)Explain the EBIT-EPS approach to the capital structure. Are maximizing value and maximizing EPS the same?

(83)Why is the cost of capital considered as the minimum acceptable rate of return on an investment?

(84) How is the Cost of Debt Capital ascertained? Give examples.

(85) How would you find the cost of capital for proprietorship or partnership firm? Can you thing of any ways to do this? List them.?

(86) “Retained earnings are cost free” comment?

(87) Discuss various uses of the concept of Cost of Capital?

(88) Determine the cost of capital for the following securities?

(89) Why is Time Value of Money independent of inflation and risk? Differentiate Present Value and Terminal Value?

(90) What is Net Present Value? How is the NPV rule related to the wealth maximization objectives of a firm?

(91) What is IRR ? How does it relate to financing decisions? Can you use it for investment decisions of the accept/reject type?

(92) What is Investment Decisions? How is it different from financing decisions?

(93) Bring out the factors influencing long-term financial decisions of the firm ?

(94) ‘Obtaining Positive NPV implies the same thing as minimizing the cost of capital’ Explain with examples?

 

 

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Marketing research question bank
(1) A well established consumer oriented company is engaged in the manufacture of detergent cakes and powder. The Company wants to do in depth study on the consumer profile of detergent cake to readjust its brand positioning. How would you go about doing this?

(2) Suppose you are the marketing manager of a newly established electronic industry interested in manufacturing Televisions (TVs). How would you go about assessing the present demand for TVs in the country and the forecast for the next five years? 

(3) Suggest your own methods for overcoming the resistance to using market research if you are employed as marketing head of a large manufacturing organisation?

(4) What is cluster analysis? What are its possible applications? 

(5) State how the following techniques differ from each other (a) Cluster Analysis 
(b)Discriminant Analysis.

(6) An airlines marketing manager wants to segment his customer. How can cluster analysis be used for this purpose?


(7) Give few examples of marketing situations where cluster analysis can be used?

(8) Discuss with the help of examples the areas where Multi-dimentional Scaling can be applied for?

(9) Define conjoint analysis and state its potientail applications? 

(10) Describe some marketing research problems that you feel may be amenable to conjoint analysis and explain how you would use conjoint analysis in these situation?

(11) What are the steps involved in conjoint analysis? Explain with the help of examples.

(12) What are the ways in which percentages may be computed in a cross-tabulation table? which way is the best? 

(13) In a contingency table, what type of hypothesis is tested using chi-square test? What precautions may be taken while applying the test? 

(14) What are the various measures used to 'measure the strength of association between two nominal variables? Describe them and clearly mention their limitations, if any.

(15) Discuss the problem of using the contingency coefficient in intepreting the results of correlation analysis? 

(16) Explain the difference between correlation & regression?

(17) What is the basic use of a chi-square goodness of fit test'? How is the value
of the test statistic calculated? How are the expected frequenciesdetermined? 
(18) What is the appropriate test statistic for making inferences about a population mean when the variance is known? When the population variance is unknown? Suppose the population variance is unknown, but the sample size is large, what is the appropriate procedure then?

(19)Describe, in brief, the importance of editing, coding, classification, tabulation and presentation of data in the context of research study?

(20) Discuss the different aspects of classification of data.What are the likely problems encountered in the classification and how they can be handled?

(21) Why tabulation is considered essential in a research study? Give the characteristics of a good table?

(22) Write briefly about the different forms of data presentation devices?

(23) Discuss the fundamental rules of code construction?

(24) Discuss with the help of suitable examples various steps involved in data processing? 

(25) Highlight the main, differences between qualitative and quantitative research?

(26) With the help of examples, discuss the areas where qualitative research can be used in marketing?

(27) What are the various methods of conducting qualitative research? Discuss advantages and limitations of each of these methods?

(28) What are the four different levels of measurement? Discuss the mathematical operations which may or may not be used under each level of measurement? 

(29) Explain the three criterion of measuring the usefulness of an attitude scale?

(30) Distinguish between graphic and itemised rating scale What are the advantages of itemised scale over graphic rating scales? Name the level of measurement which corresponds to the data collected by graphic rating scale?

(31) Distinguish between the following:
(a) Forced & Non-forced response formats
(b) Comparitive & Non-comparitve formats
(c) Balanced & Un-balanced formats

(31) Show with the help of an example how you can convert ordinal scale measurement to nominal scale measurement?

(33) The method of analysis of data depends upon the level of its measurement". Discuss?

(34) Indicate giving reasons the scale of measurements for the following variables:
(i) Geographical area
(ii) Costs
(iii) Index numbers
(iv) Preferences
(v) Cast in a society

(35) Distinguish between the validity and reliability of a measure. How may the reliability of a measure be evaluated?

(36) What is meant by a questionnaire? 

(37) What sort of marketing information can he collected with the help of a questionnaire?

(38) What are the merits and demerits of a structured questionnaire? 

(39) In what sort of marketing studies will you use an unstructured questionnaire? 

(40) Explain the' meaning of open-ended and closed-ended question?

(41) Compare and contrast quota sampling with stratified sampling? 

(42) Point out the basic difference between stratified sampling and cluster sampling?

(43) Explain in detail the various sampling designs under non-probability sampling method. Also bring out their relevance in marketing research studies?

(44) One of the important reasons for the use of surveys is that they can obtain sound information on what people actions in the future will be. Do you agree? Give reasons for your answer?

(45) Discuss the main sources of primary and secondary data?

(46) What is the type of data available from official publications?

(47) What are the limitations associated with the use of secondary data?

(48) What are the tools of collecting data from respondents?

(49) Discuss the important sources of error in both secondary and primary data?



(50) Explain the various extraneous variables which if not controlled in an experiment contaminate the effect of the independent variable? 
(51) What are the marketing research situations suitable for
(a) Focus group study
(b) Panel research design
(c) Cross-sectional design 
(d) Quasi-experimental design

(52) Distinguish between exploratory and descriptive research design?

(53)What are the major reasons for growing importance of Marketing Research in India'? 
(54) What are the different ways of conducting marketing research'? Describe the scope for outsourcing of marketing research services in India?

(55) Suggest some possible areas where marketing research would find increasing application in India'?

(56) Briefly comment on the problems faced by researchers in conducting marketing research in India?

(57) What is marketing research? 

(58) Briefly comment on the definition of marketing research?

(59) Indicate whether marketing research is relevant to each of the following organization and if so, how each might benefit from it.
(a) Your company 
(b) Central Minis in the Government of India 
(c) A retail shop
(d) A bank 
(e) A service business

(60) What are the major weaknesses of marketing rese-1rch? 

(61) Suggest some of the precautions to be adopted in the problem definition stage?

(62) Suggest some possible areas of application of marketing research?

 INTRODUCTION TO SOFTWARE.

 1. (a) Design an algorithm and draw a 6 corresponding flow chart to convert binary

number to hexadecimal number.

 

(b)Write a shell program to find Greatest 6 Common Divisor (GCD) for the two given

numbers.

 

(  c  ) Compare and contrast the disk space management methods, the linked list with

Bitmap method.

 

(d) Construct context-free grammar for conditional expression in "C" language.

(Example : x = (y < z) ? y : z;)

 

(e) Explain the differences between internal and external fragmentation.

 2. (a) Explain the differences between the following :

 

(i) Third generation and fourth  generation languages.

 

(ii)  Function and subroutine.

 

(iii) Compiler and Interpreter.

(iv)  Discuss the functionality and 4 implementation of two pass assemble:.

 

3. (a) Discuss the similarities and differences  between paging and segmentation.

 

(b) What is the basic philosophy of X-Windows ? How is it different from the

rest of GUIs ?

 4. (a) Define UNIX command for the following :

 

(i)  To count the number of users who are currently logged in.

 

(ii)  To change the password.

 

(iii) To shut down the system at a particular time.

 (iv) To print the file names and their file

sizes in the current directory.

 

(v) To terminate the particular process.

 

 (b) List the major activities performed in the development of a software product. Also

mention the limitations of the development cycle.

 

 5. (a) Explain the important features of CASE tools.

 

(b) What are conditions that characterize deadlock ? Explain the occurrence and

avoidance of deadlock graphically among 3 processes and 3 resources.

 

 6 . (a)  Write a shell program to find the greatest prime number less than L00.

 

 (b) Consider the following processes in the ready queue; assuming that all processes

entered the queue at the same time

 

Calculate the average turnaround time and average waiting time by using :

 

(i)  Round Robin (quantum:2) algorithm

 

(ii) SIF scheduling algorithm.

 

( c  ) What is Compiler ?   Explain the Compiler design phases in brief.

 

(d) Explain the qualities of software product and process in brief.

 

(e)Write a brief note on demand paging and segmentation.

 

 .7

 

 

(b) Write qualities and key attributes that are essential for a system analyst. What is a

CASE tool and how it is relevant in software engineering ? Give examples.

 

 8.  (a) What is loader? Explain different loading schemes in brief.

 (b)  Give features of UNIX environment.

 

9.  (a) Explain the following UNIX commands :

(i)  tee

(ii) cat

(iit) comm

(i") pwd

 

(b) Explain the file and directory structure in UNIX. Draw diagrams in support of your

answer.

 

 10.  (a)  Write a short note on 4GL. What are its limitations ?

 

 (b) Write short notes on nny two of the following :

 

(i) Access lists for file protection

 

(ii) System maintenance

 

(iii) Integration testing

 

( c  )  Suggest (with examples) any 2 requirement gathering techniques.

10 . (a) Explain Prototyping model in detail. What 8 is the difference between unit testing and integration testing ? Explain with the help of suitable examples.

 

 

(b) Write a shell program to calculate the  average marks and percentage of a student in five subjects.

 

(  c  ) Explain different types of operating systems  and give one example for each.

 

(d) Explain the steps and tasks performed by a  two - pass assembler. Write one advantage of single - pass assembler over two – pass assembler and vice - versa.

 

 11 .(a)  What is the criteria to select a CASE tool ? Explain any two CASE tools.

 

 (b) What do you mean by feasibility analysis ?  Explain different categories of feasibility analysis in brief.

 

 12 . Write down UNIX commands for the following operations :

 

(i) To save the output of a command in a file.

 

(ii)  To change the password of a user.

 

(iii) To kill a running process.

 

(iv) To list down the files and directions.

 

(b) What is dynamic memory allocation ? What  is the advantage of dynamic memory allocation over static memory allocation and vice - versa ?

 

(  c   )  Explain UNIX file system in brief.

 

13. (a) Draw the architecture and explain any four key features of X - WINDOWS.

 

(b) How is a directory in WINDOWS  categorised in terms of its file structure ? Give diagrams.

 

14. . (a) Write an algorithm and draw a flowchart to find the greatest prime number less than 512.

 

(b) What is a deadlock ? Explain essential  requirements or conditions for deadlock to occur.

 

15  .   (a) Design an algorithm and draw a corresponding flow . chart to check whether a given year is a leap year or not. 7

 

 

(b) Ust the conditions that characterize a deadlock. Explain the occurence and avoidance of deadlock

 

   graphically among 3 processes and 3 resources

 

(d) What is a debugging system ? Describe the functions and capabilities of an interactive debugging sysiem.

 

16  . (a) Define the main differences between Network operating system and Distributed operating system.

 

 (b) Construct a Context Free Grammar for the following

 

'C' statements : 6

 

(i) fuithmeticExpression

 

(ii)   For Loop

 

 17  . "[n multiprogramming environment, sharing of code and data can greatly reduce the real storage needed by a group of process€s to run efficiently." For each of the following gpes of systems, outline briefly how sharing can be implemented :

 

(i) Partition

 

(ii) Paging

 

(iii) Segmentation

 

18 .   (a) What is a system call ? Give four different examples  of system calls in UNIX operating system

 

. (b) Write a shell program to display the alternate digits in a 4 digit decimal number. 5

(example:5694

 

- 5, 9 are altemite digns

.

 6, 4 are alternate digits)

 

 19  .  (a)  What is the basic purpose of program control ? Explain the significance of Gantt chart and PERT charts with an example for each

 

(b) What is the basic philosophy of X-Windows ? How is it different from rest of the Guls

 

 20. (a)   Describe with the help of an example, the macro facility and its implementation

within an assembler.

 

(b) Consider the following processes in the ready queue (at the same time).

 

 

C-alculate the average tumaround time and average waiting time for the processes given by:

 

(i) FCFS

 

(ii) RR (quantum=2)

 

 (c) Explain the principle of the following Non-contiguous Allocation schemes :

 

(i)  Linked allocation

 

(ii) Indexed allocation

 

(d) Write a shell program to find the average marks secured by a student in 5 subjects.

 

(e) Give notes (in brief) on :

 

(i) vi editor

 

(ii) Next software

 

21  .   (a) Give UNIX commands for :

 

(i)  to kill the last background job ?

 

(ii) delete all files in the current directory and subdirectory.

 

(iii) to go to end of line in vi editor.

 

(b) What is the role of a System Analyst in Software Engineering ?

 

(  c  )   Describe the role of 4GUs in the applications development.

 

 22.  (a) Write an algorithm and draw a corresponding flowchart to reverse a given

4diglt number.

 

(b) With the help of a neat diagram, explain the address translation scheme in a

segmented system.

.

23  . (a) Explain various mechanisms (atleast two) to protect a file in a multi-user environment.

 

With the help of a suitable example for eactu explain the features and objective of the

following:

 

 

(i)  Gantt chart

 

(ii) PERT chart

 

24  .  Give a brief note on file and directory  structure in UNIX.

 

Write short notes on a?ry tuto of the following:

 

(i)  Virtual Memory

 

(ii) Pipes and Filters in UNIX

(iii) X-Windows

 

25 . (a)

Design an algorithm and draw a corresponding flq,v chart to generate the fibonacci series.

 

 

(b) Write a shell program directorie s / files existing us€r. to count the number of in a gir,ren directory by the us€r.

 

(c) Explain the concept of Demand paging. Also, discuss the implementation of demand paging scheme with

the help of a diagram.

 

(d) Mention the general principles of systems investigation and also explain all the stages of systems

investigation.

 

26.  . (a) Write context free grammar (CFG) for a "Goto statement" and "For loop" in C language.

 

(b) What is meant by Segmentation ? With the help of a diagram, explain the address translation scheme in

a segmentation system.

 

27  .  . (a) Explain the use of the following UNIX commands, their syntax and an example for each :

 

 

(i) nohup

 

(ii) cp

 

(iii) mv

 

(iv) rmdir

 

(v) cal

 

 

(b) What are Fourth Generation Languages (4GL's) ? How do thny help to solve the problems ? Also, mention their limitations.

 

28  .(a)   Write a shell program to check whether the given substring' is existing in the string or not

 

 

(b) Exlain the following  Disk scheduring argorithms with

 

(i) FCFS

 

(ii) Shortest seek time first scheduling

 

(iii) Scan scheduling

 

 

29  .  (a)   Explain the functional overview of the Macintosh toolbox. List any two applications which can be run on this O/S.

 

(b) With the help of an example application, explain the client /server model.

 

30  .   (a) Explain the working of a 2-pass assembler in detail .

 

(b) Write a shell program to copy the contents of fileT to anothe r f ileZ. Also write an algorithm for it.

 

 

(c) Explain the client-server model with the help of an example application

 

 

(d) Explain the following concepts in UNIX with an example for each :

 

 (i) filters

 

(ii) pipes

 

(iii) file permissions

 

(e) Explain various stages of systems investigation

 

 31  .  (a)  Explain the concept of 'Bufferins' with the help of a digram.

 

(b) How can compaction be a solution for the external fragmentation problem in memory management ?

Illustrate with the help of an example.

 

33. (a)   Explain with suitable examples r :

 

(i) inodes

 

(ii) file structure in UNIX

 

(b) What do you understand by syntax and sernantic analysis ? Explain in detail.

 

34. (a) What is 4GL ? What are its limitations ? How can 4GLs help in solving the software problems ?

 

 (b) Define the following I.JNIX commands

(i) echo

 

(ii) cat

 

(iii) ls

 

(iv) cc

 

(v) admin

 

35. (a) List and explain the mechanism to support the file protection in multiuser environment.

(b) Lisl and explain any five important qualities of a software product.

 

36  . (a) The contents of four 8-bit registers AL, BL, CL and DI- in hexadecimal notation are F2, Fn 89 and EA respectively. What will be the values of these registers after executing the following

micro-operation sequence :

 

Note  :  If you haue taken any ossum ptions, mention them

 

(b) * Write a program in assembly language (8086) that calculates the sum of and storeS the sum of the above series in a user defined data item.

(c) What is a multiplexer ? Design and explain the functioning of a 4 x 1 multiplexer by giving its truth table, logic diagram and block diagrarn.

(d) Design a 4 bit arithmetic circuit using 4 full adders and 4 multiplexers for carrying, out the frollowing micro-operations

 

(i) Add

 

(ii) A,Cd with carry

 

(iii) Subtract

 

(iv) Subtract with borrow

 

(v) Transfer

 

(vi) Increment

 

Note :  Mention the ossum ptions made, if any.

 

37. (a)  Draw the block diagram of INTEL 8086 microprocessor and explaln the two functional units

(Bus Interface Unit and the Execution Unit).

 

(b) With the help of a block diagram explain the polling implementation of a system bus.

 

38.  ( a  )  Define Vector processing and Vector computers. Mention at least 4 applications of vector processing. Explain the vector instruction format with the help of an example.

 

(b) Write a program in 8086 assembly language to sort a given list of 'n' integers.

 

 39 . (a) With the helP of an example,explain  RISC  Pipelining.

 

 (b) with the help of the truth-table and logic diagram, explain the functioning of a D-flip-flop.

 

 39. Explain the following along with their usage :

 

 (i) HYPercube interconnection

 

(ii) Cache coherence

 

(iii) SPARC architecture

 

(iv) Wilkes Control Unit

 

(v) Decoder

COMPUTER NETWORKS 1) Draw a hybrid topology having a star backbone with four ring networks.

2) Make a diagram (topology) of the network existing in your centre showing the various nodes, and what they actually represent (Computer, Printer, Hub, Router, Switches). Also show how this network is connected with another network (LAN,WAN). What is the Internet bandwidth of the network ? What network OS is used ?

3) Draw a hybrid topology having a star backbone with three bus networks.
(a) Carefully examine the network interface card of your node and write the detailed specification.
(b) Write IP address of your machine.

4)Draw a fully connected Five node networks. How many links are there ?

5) (a) Write all the steps for file sharing mechanism on your machine.

(b) Write the specification of hubs used in networking of the Lab.

6) Draw a .hybrid topology having a ring network backbone with 4 bus networks.

7) (a) Write all the steps to share and access the printer in the network environment.
(b) How can you check the MAC address of your machine ?

8) (a) Draw a fully connected 4 node networks. How many links are there ? (b) Draw a hybrid topology having a ring network with 3 bus networks.

9) (a) Write all the steps for assigning IP address to your machine.

(b) Write the specification of the following devices of your study centre being used in networking.
(i) Hub
(ii) UTP cable

10) (a) Draw a fully connected 6 node networks. How many links are there ? (b) Draw a hybrid topology having a star backbone with 3 ring networks.

11)(a) Write the specification of the following devices of your study centre being used in
networking.
(i) Router (ii) Network Printer
(b) Write all the steps for accessing data from another computer in a network.

12 (i) Write all the steps for enabling file sharing mechanism on your machine
(ii) What do you understand by these specifications.
10 base 2 hubs
10 base T hubs

13) Write complete specification of your network interface cards.

14) Write all the specifications of routers, hubs and switches of your study centre.

15) (i) What is IP address of your machine ? Which class it belongs to ?
(ii) What is IP address of "IGNOU.ac.in" ? Which class it belongs to ?

16) List the H/W components which have been used for the networking of your program centre and write all its specification.

17) Write at least two initial steps for troubleshooting a network.

18) Write all the steps to connect two computers with network interface cards

19) Explain the followings :
(i)Rj - 4s
(ii) Category 3, 4 or 5 UTP